Returns Policy
Loveislamshop.com will exchange or refund your purchase if we receive the claim within 7 days from receipt of goods.
Faulty, Damaged or Incorrect Goods
For faulty, damaged or incorrect goods we will cover the cost of postage to send the goods back to us.
Exchanges and unwanted goods
Loveislamshop.com will not cover postal costs for goods that you wish to exchange or do not require. All goods must be sent back in a resaleable condition with original tags still intact. The customer needs to arrange the return of the goods at their own expense.
Products which cannot be returned unless faulty
Due to Health & Hygiene reasons we will not refund Hijaabs, Underscarves, Hijaab Pins, Hair accessories, Fragrances (once packaging has been opened) and Jewellery unless the products are faulty.
Personalised Gifts are designed specifically and supplied by Loveislamshop.com to order and will only be refunded if faulty or damaged
We reserve the right to refuse an exchange or refund if goods are not returned in a resaleable condition or damaged en route to Loveislamshop.com
Refunds
A refund to the value of the goods will be issued within 14 days of the receipt of returned items.
THESE POLICIES, TERMS & CONDITIONS DO NOT IN ANY WAY AFFECT YOUR STATUTORY RIGHTS UNDER ENGLISH LAW